If your question is not answered below in a FAQ, below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

Live Webinar Access Instructions:

Access instructions will be provided in the confirmation email.

For technical assistance with the live webinar please contact [email protected].

The live webinar will be recorded and will be provided to all paid registrants.

Access to On Demand Breakout Sessions/Virtual Exhibit Hall/Evaluation/CE:

All paid registrants were sent an email on March 17, 2022 that provided instructions on how to login at elearningconnex.com to access the virtual meeting which includes the on-demand recordings, virtual exhibit hall, virtual networking, evaluation, and CE.

If you are a paid registrant, and did not receive this email, please contact us.

If your registration has not been paid, then you will be granted access within 2 business days following receipt of payment.

You will have 60 days to access the virtual meeting once access has been granted.  Click here to learn more.

How do I change my password?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I access the CE certificate?

Click here to learn more.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not LHIMA.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

What is the cancellation policy?

Please visit the terms and conditions.

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